Return Instruction and Policy
We have high hopes you will LOVE your TIDBITS Planner! However, if you find you need to return it for whatever reason, we want to make that seamless and easy for you to do so.
Return Policy: You may return unused and non-downloadable product for a full refund. Shipping and processing fees cannot be refunded. All items must be returned in new condition and with original packaging and contents.
Return deadline: Because our planners can be a time sensitive product, we have a 30 day return policy from the day you purchase your product. Please check this date before you begin your return process.
Returns are easy! Follow these 3 steps:
Step 1: To initiate the return process, please fill out this contact form below, or send an email to [email protected]. If the reason for return is due to damage, we may ask for images.
Step 2: We will respond and verify the return process.
Step 3: Package the product securely, and return to the address directed to you in the response email. You will be responsible for all return packaging and shipping costs, and we will need you to provide a tracking code for us.
After we receive the product, undamaged, we will refund your purchase within 10 days to the original form of payment.
We hope this simple return process gives you confidence to buy our products again and again to find the ones you absolutely love.
*Please note: We have taken great care to deliver a thoughtful, accurate, and beautiful planner/notebook to help you make the most of your days. However, we cannot be responsible for minor errors.